Our Process

At MediQuest, we deliver quality service to clients and we have designed a way to help ensure we match the right people to the right job. We care about it so much that we measure it! We call this process our Quality Quotient. Our branch team members are not eligible for significant quarterly awards unless they’ve earned a minimum of a 90% satisfaction rating for client and candidate quality.

Our Quality Quotient Measures:

  • Accuracy and compliance of all proper documentation prior to employee starting assignment
  • Complete and accurate previous employment verification
  • First day attendance of employees
  • Performance reviews at first day and first week followed by reviews at 30, 60 and 90 days
  • Performance feedback and satisfaction results from clients
  • Feedback from employee on assignment
  • Completion rating of the assignment

By holding ourselves accountable to our Quality Quotient, we ensure the talent we send will tangibly help you achieve your business goals. We even promise an eight-hour, money back guarantee if you are not satisfied with the quality of service you receive.